Atjeu Currently has openings in the following areas:
We have an IMMEDIATE OPENING for a solid technician who is looking to grow with a small company as it gets bigger with an opportunity to gain valuable experience troubleshooting Linux and Windows servers. As our company grows, there will be plenty of opportunity to express your ideas and contribute to the success of the company as you take on increased responsibility and advancement.
NOC Engineer
**IF YOU ARE NOT A STRONG LINUX USER, PLEASE DO NOT APPLY!!!**
**THIS IS NOT A TELECOMMUTING POSITION**
The NOC engineer position assists our clients with technical by monitoring our help desk and helping clients with troubleshooting problems that they may be having on their servers. *This is not a phone support or low level end user support position.
The successful candidates should be proficient in one or more of the following areas:
* Independent thinker with solid problem solving skills
* Good computer skills (typing, data entry)
* Professional communication skills
* Ability to be a team player with a positive attitude
* Excellent customer service skills
Desired Skills:
LINUX EXPERIENCE (2+ years preferred), Windows 2003 Server, Web Hosting Control Panels (cPanel, Plesk), Apache, MySQL, Bind, Sendmail, Qmail, php
Position Requirements:
* Excellent problem solving skills and knowledge of PC hardware troubleshooting issues
* Ability to configure and troubleshoot apache, sendmail, qmail and MySQL
* Previous experience with some or all of these control panels, cPanel, and Plesk is a plus but not a requirement
* Working knowledge of the Linux command line
* Customer focused attitude with some previous customer service experience
* Ability to effectively present information and respond to questions
* Thoroughly describe and document work using trouble ticketing system
* Handle escalations of unhappy or irate customers; escalate issues to management when necessary Manager
* Good network knowledge with an excellent understanding of the Windows Server environment including IIS
* Understanding of DNS
* Software installation experience
* Thorough knowledge of the processes and procedures used for all aspects of the supporting role
Hours:
Overnight- 6pm to 6am on a rotating 3 day/4 day week. One week of Wed, Thurs, Fri, Sat and the next week of Thurs, Fri, Sat only.
No Medical Benefits at this time.
Interested Applicants should send a detailed resume to our careers department at careers@atjeu.com.
